Sunpower Customer Service Reviews – Top Ten Solar Companies
Sunpower Customer Service Reviews
These days, you’ll require solar panels not just to assist to save our planet, but also to eliminate those high costs for your electrical services. Here’s a list of the 10 most reputable solar companies that will help you to transform your house into solar.
Our Top 10 Picks
Company | Star Rating | Best For | State Availability | Link | |
 | 4.5/5 | Energy-Efficient | 50 | ||
 | 4.5/5 | Variety of Products | 50 | ||
 | 4/5 | Easy Integration | 17 | ||
 | 4/5 | Financing | 22 | ||
 | 3.5/5 | Whole-Home Integration | 5 | ||
 | 3.5/5 | Solar Roofing Options | 10 | ||
 | 4/5 | Leasing Options | 21 | ||
 | 4/5 | Flexibility | 7 | ||
 | 4/5 | Most Experienced | 9 | ||
 | 4/5 | Customer Service | 24 | ||
SunPower
Bottom Line:
SunPower manufactures and sells monocrystalline photovoltaic panel ranges. It also provides a wide range of online services, consisting of a design studio, where prospective clients can see what a solar array might appear like in their own houses. Plus, it has an estimating service that calculates just how much consumers are likely to conserve on utility costs. The business’s panels are among the most efficient on the marketplace, with ratings of as much as 22.8%.
Warranty:
25-year total system warranty
State Availability:
50 states and Washington, D.C.
Financing Options:
- Full Purchase
- Lease
- Loan
Benefits and drawbacks of SunPower:
- 22.8 percent efficiency rate.
- Equipment is certified bronze by Cradle to Cradle.
- Online design studio feature.
- Prices are relatively high.
- Only sells SunPower products.
Solar Direct
Bottom Line:
Solar Direct is committed to substantially raising the bar of online access to renewable energy systems and green structure innovations in offering product services help. Their mission is Inspiring Others to Discover Environmentally Responsible Solutions!
They have a fascinating payment strategy if you are also interested on getting another resource of income, not only by referring other individuals to purchase their items, however by sales made by your referrals.
Service warranty:
thirty years End-To-End Coverage On Your Solar Panel Installation
State Availability:
50 states and Washington, D.C.
Financing Options:
- $0 Down Financing
- Federal Tax Credit
Benefits and drawbacks of Solar Direct:
- Solar Direct offers free energy consultation.
- They have the longest time frame warranty of the solar companies we reviewed (30 years).
- Solar Direct has a lot of certificates and licenses.
- Some customers reported their customer service is not the best.
ADT Solar
Bottom Line:
ADT Solar, previously referred to as Sunpro Solar, offers surveying, design, monitoring, upkeep and setup services for solar panel systems. It enables customers to choose their battery backup to balance the capability and power provided for each private house.
Guarantee:
Extensive, 25-year warranty
State Availability:
21 states: Arkansas, Arizona, California, Florida, Georgia, Iowa, Illinois, Kansas, Louisiana, Missouri, Mississippi, North Carolina, Nebraska, Nevada, New Mexico, Ohio, Oklahoma, South Carolina, Tennessee, Texas and Virginia
Funding Options:
- Lump-sum payment
- Loan
Advantages and disadvantages of ADT Solar
- Offers self-monitoring through Enphase MyEnlighten.
- Will also install Tesla Powerwall energy storage.
- In-house roofing division to handle any concerns regarding roof damage.
- Available in only 21 states.
- Some customers report poor installation work.
Blue Raven Solar
Bottom Line:
Blue Raven Solar offers one-stop shopping for your solar power system. Not only do they manage all of the actions included, they use easy financing terms as well. Prices isn’t offered on their website, but you’ll discover a project approximating tool for convenience.
Anticipate average photovoltaic panel setup rates from Blue Raven Solar, made a little much easier to handle with their funding choices.
Warranty:
Extensive, 25-year warranty
State Availability:
18 states: Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Minnesota, Missouri, Nevada, North Carolina, Ohio, Oregon, South Carolina, Texas, Utah, and Virginia
Funding Options:
- Purchase their entire system up-front
- Enter the company’s BluePower Plus+ financing plan.
Pros and Cons of Blue Raven Solar:
- No up-front installation cost.
- 18 months of free solar energy.
- Provides $250 for each customer you refer who hires the company.
- Aggressive sales tactics.
- Doesn’t offer solar lease or PPA options.
Elevation
Bottom Line:
Elevation focuses on whole-home energy options. It obtained Curb Energy to add keeping track of technology to systems in 2020. Solar batteries and electric automobile charging stations are also offered.
Service warranty:
Minimum 25 year-warranty on products and labor
State Availability:
5 states: Arizona, California, Florida, Nevada and Texas
Financing Options:
- Cash
- Loan
Benefits and drawbacks of Elevation:
- No up-front installation cost.
- 18 months of free solar energy.
- Provides $250 for each customer you refer who hires the company.
- Aggressive sales tactics.
- Doesn’t offer solar lease or PPA options.
Green Home Systems
Bottom Line:
Green Home Systems (GHS) provides numerous high-quality, American-made solar panels. Among its most unique offerings is its solar roofing system. Using the Apollo ® II system, GHS provides solar tiles and solar shingles. These smaller, monocrystalline panels work as both a photovoltaic panel system and your roof, safeguarding your house from water intrusion while creating tidy energy.
Guarantee:
25 years in equipment and efficiency assurance
State Availability:
10 states: California, Louisiana, Mississippi, Missouri, Nevada, New Mexico, North Carolina, Pennsylvania, Texas and Wyoming
Funding Options:
- Full purchase up-front
- Customers can also select a solar loan
Pros and Cons of Green Home Systems
- Financing options include $0 down for qualifying customers.
- Solar panel systems and solar roofing installations.
- Solar battery and backup generator.
- Only operates in 10 states.
Sunrun
Bottom Line:
The most significant solar company in America. Sunrun provides quality panels, an option of a number of batteries and quality inverters. It likewise offers strong warranties. Most of its service remains in leases or power purchase arrangements.
In 2020, Sunrun recorded about 13% of the property solar market, according to Wood Mackenzie, about double the share of its two closest rivals.
Warranty:
25 years in devices. 10-year craftsmanship service warranty versus damage to your roofing or installation problems.
State Availability:
21 states: Arizona, California, Colorado, Connecticut, Florida, Hawaii, Illinois, Massachusetts, Maryland, New Hampshire, New Jersey, New Mexico, Nevada, New York, Pennsylvania, Rhode Island, South Carolina, Texas, Vermont, and Wisconsin. Also Puerto Rico and Washington, D.C.
Financing Options:
- Full purchase up-front
- In-house financing without any cash down for those who qualify
Benefits and drawbacks of Sunrun:
- Offers flexible and affordable solar leasing options.
- Covers its own products against theft or damage.
- Includes free maintenance on its leased solar panels.
- Does not provide much pricing information online.
- Solar and battery availability varies by state.
Sunpower Customer Service Reviews
Vision Solar
Bottom Line:
Vision Solar has a personable customer support group that’s easy to access and walks you through every step of the solar installation process. The company says it can complete installations within a 24-hour amount of time. It also handles all allowing and documentation for you.
The reason Vision Solar is only available in a handful of states is since the business wants to guarantee it has appropriate support for all of its clients.
Guarantee:
25 years
State Availability:
7 states: Arizona, Connecticut, Florida, Massachusetts, New Jersey, Pennsylvania and Texas
Financing Options:
- Full payment
- loans
- PPAs
Benefits and drawbacks of Vision Solar
- $0 down installations for qualifying customers.
- Expansive customer support network.
- No online pricing information.
- Minimal state availability.
Trinity
Bottom Line:
Trinity Solar has a decades-long history of serving customers, starting as a heating and air business in 1994 and expanding to solar in 2004. The business uses premium planetary systems with panels from Q Cells, among the top names in the industry. It also supplies solar storage choices from Generac or Tesla and manages all installations in-house.
Guarantee:
25-year equipment guarantee. 5-year workmanship guarantee
State Availability:
9 states: Connecticut, Delaware, Florida, Massachusetts, Maryland, New Jersey, New York, Pennsylvania, and Rhode Island
Financing Options:
- Full payment
- Loan
- Lease
- PPA
Pros and Cons of Trinity:
- Offer zero upfront solar financing.
- Privately held, family owned and operated.
- Only available in nine states.
- Limited only to 5-year workmanship warranty if you purchase panels.
Palmetto
Bottom Line:
For customers who are concerned about photovoltaic panels’ ongoing upkeep, not only does Palmetto install solar energy systems, but it likewise uses relevant maintenance services like panel cleansing, insect control, and roof repairs. Customers can likewise register for Palmetto Protect. This tiered membership service ranges from the Free package, that includes energy monitoring, to the Premium plan that includes annual panel cleaning and on-site assessments.
Warranty:
25-year product warranty
State Availability:
24 states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, Missouri, Nevada, New Jersey, New Mexico, North Carolina, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Virginia and Wisconsin. Washington, D.C.
Financing Options:
- Full payment
- Loan
- Lease
- PPA
Benefits and drawbacks of Palmetto:
- Palmetto Protect and panel maintenance services available.
- Customer support conveniently available through live chat, phone, and email.
- Offers tiered protection plan for any solar panel system.
- Financing information not readily available on website.
- Battery is not weather rated.
- Charges extra for active monitoring services.
Sunpower Customer Service Reviews
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